Consumers can file an individual utility complaint with OPC, which serves as the statutory representative for District utility consumers
Learn more about the charges, fees, and taxes that appear on your utility statement
View the latest OPC videos to learn how OPC can help with consumer complaints, your consumer rights, and more.
Wires down, Power outage, Gas leak, No dial tone? Use these resources to get help quickly
"I will never lose sight of the consumer entitlement to affordable basic service, quality service and the necessity for empowering consumers to have a place at the table in the regulatory process."